For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

Q: How can I access Trailways Services?

A: Please call (702) 560-5973 and ask for an appointment to access services, or just walk in to 5120 S. Pecos Road.

Q: What type of insurances do you accept?

A: We accept Medicaid Fee For Service, Anthem Blue Cross and Blue Shield (MCO only); Silver Summit Health Care (MCO) and Medicare Part B insurances. We also accept cash payments on a sliding fee scale.

Q: Will I lose control under hypnosis?

A: Absolutely not, you are and will always be in control and aware of the process. This is very different than stage hypnosis in that it does not include a process that you are not totally aware of. All hypnosis is self hypnosis hence you are truly in control of the process that engages your inner wisdom for your total benefit and well being.

Q: Do you offer transportation services?

A: Yes, we offer transportation from your place of residence to and from the clinic.

Q: Does Trailways provide medications and medication management?

A: Yes

Q: Are your services Evidenced Based?

A: Yes, our therapist and counselors are all trained and versed in using skills like Motivational Interviewing, Cognitive Behavioral Therapy (CBT); Dialectical Behavioral Therapy (DBT) and Trauma Informed CBT.

Q: Do you provide group psychotherapy?

A: Yes, some of the groups we offer weekly are the Social Skills Group; Problem Solving Group; Anger Management Group; and Substance Abuse group. We also provide groups on domestic violence and Parenting.